Terms And Conditions

Congratulations! As a qualified participant, Krystal Cancun Resort would like to offer you the opportunity to enjoy this incredible offer of savings up to 80% off the retail price. This package promotion includes all meals, drinks and non-motorized activities. The discounted package price is for 2 adults and 2 children 12 and under. In order to enjoy this subsidised rate, we would like to invite you to a no-obligation, informative 90-120 minute resort preview. Primary Travelers must meet the Resort`s Qualifications below:

• This offer is valid only for residents of the United States and Canada.
• At least one participant MUST have valid U.S. or Canadian passport. If other participant does not have U.S. or Canadian passport must have a Valid U.S. or Canadian government-issued ID with Green Card.
• Residents from Puerto Rico and Quebec are not eligible for this promotion.
  
  Group Travel
  
  
• Group travel is permitted under this promotion. The Resort will honor only up to TWO promotional packages per qualified family, friends, acquaintances or known groups to be traveling with the same, similar and/or adjoining arrival and departure dates.
• Failure to comply with the Group Travel restriction, circumventing this restriction, or misrepresenting your intended itinerary are all violations of the Terms and Conditions.
• Violation of the Group Travel restriction will result in one of the following:
• Customer will be charged the full rack rate per night, plus monies previously paid and/or owing.
• Your reservation will be moved to another comparable resort, if available.
  
  Credit Card
  
  
• GUESTS WITHOUT A VALID CREDIT CARD WILL NOT BE ALLOWED TO CHECK IN TO THE RESORT UPON ARRIVAL.
• Qualified customer/s must bring with them to the Presentation a Major Credit Card VISA, MASTERCARD or AMERICAN EXPRESS is accepted (No Debit Cards, Check Cards, Company Cards or Discover Cards).
  
  Presentation
  
  
• Attendance to a 90-120 minute vacation ownership presentation at Krystal Cancun is required.
• Activities (excursions) should not be planned until your preview time has been scheduled with the Resort.
• You are not eligible if you have previously attended a presentation at the Krystal Resort, Cancun.
• Participants that have attended any other resort preview in the past 12 months are not eligible for this promotion.
• Must tour with spouse/fiance/significant other/life partner if married/engaged/cohabitating.
  
  
• Married or cohabitating couples - BOTH participants person must be between the ages of 30 and 70.
• Retirees accepted between the ages of 30 - 60 if make the income and meet all the other qualifications. Retired Single Women are not eligible.
• Gay couples both between the ages of 30 - 70 with Matching I.D.s
• If legally Single Women 32-60 old with an annual income of $60,000.00 USD or greater. If bringing a guest, it MUST be immediate family member ONLY, not friends. Single women are not eligible for Group Travel.
• Single guests do not qualify for this subsidized offer.
  
  Income
  
  
• Minimum $60,000 USD Annual Income (singles must meet this qualification on their own, combined income for married couples).
• Must be employed full time - part-time employment does not qualify, Retirees accepted between the ages of 30 - 60 if make the income and meet all the other qualifications.
• Singles Women must be full-time employed.
• Must not be a full-time student.
• Minimum monthly income of $60,000 USA annually.
  
  Language
  
  
• Both qualified participants must fluently speak, read and understand either English or Spanish.
  
  Identification
  
  
• At least one participant must have US/Canadian passport.
• The qualified person must present a major credit card and government-issued photo ID at the tour reception desk.
• Married or cohabitating couples must bring with them proof of such (government-issued picture ID with matching addresses, and/or marriage certificate).
  
  Marital Status
  
  
• The Offer is valid for married, cohabitating and same-sex couples and legally single women from the US/Canada.
• All guests must attend the presentation, including all persons in the reservation(s).
• If Married MUST Travel with Spouse or package is void.
  
  VIP Customer Welcome Call
  
  To complete the confirmation process, you will need to complete the Resort`s Welcome Call in order to get your flight information and review the terms and conditions. Transportation offered is 1 way only from the airport to the hotel.
  
  Resort Fee
  
  There will be a $29.95 per night resort Fee paid at check-in. This fee covers items such as resort amenities, organized activities, beach towels and more.
  
  Additional Terms
  
  
• Participants that have attended any other resort preview in the past 12 months are not eligible for this promotion.
• This offer may not be used in conjunction with any other promotional offer or for use with another vacation ownership week. Also, this offer is not available to current Resort Vacation Club Members, or to guests who have vacationed with Resort Vacation Club in the past and attended the resort developer sales preview.
• This offer is not available to travel agents, retired or active airline, military, hospitality, or vacation ownership industry employees, priests, clergy or ministers.
• Participating in another resort promotion while utilizing this vacation offer is prohibited, violating this term will result in automatic disqualification.
• Caution: Do not leave a deposit with anyone at the Cancun International Airport. Doing so may invalidate this package. When travelling to Mexico the participant must spend their first night in Mexico at the Krystal Cancun or this promotion will be voided.
• Guests failing to attend the resort presentation will result in a chargeback of $150 per night plus monies previously paid towards the package price.